Hotel and catering industry holds a promising future for career seekers. A number of factors like promotion of tourism and rapid industrial progress have given boost to hoteliering. The recent' liberalisation of trade and opening up of economy will further lead to revolutionary growth in this sector. All this invloves frequent travelling by industrialists, traders, businessmen, tourists, bureaucrats etc. necessitating places to stay away from their homes.They require food and catering services. In turn, it gives rise to demand for personnel in this industry at different levels. Hotels, inns, restaurants, eating jaunts are today spread all over the country and across the globe.
Career opportunities in this field are not only limited within the country but there are chains of hotels which operate internationally providing' scope of a career abroad.

 

Personal Attribites

Anyone interested& in joining this industry, must keep a few important considerations in mind. The nature of the job needs you to be a person who has an interest in meeting, conversing and communicating pleasantly with new people possessing a presentable personality, having patience to listen to others, maneuverability to deal with awkward situations in an efficient and amicable manner and last but not the least willingness and capacity to put in hard labour even at odd hours and yet love the job.

List of Careers In Hotel Industry

Front Office: 1. Front Office Manager; 2 Receptionist; 3 Information Assistant; 4. Bell Captain; 5. Bellboy 6. Door man
House Keeping Department: 1. Executive House Keeper 2. Floor Supervisor 3. House Keeper; 4.Linen Supervisor; 5. Linen Maid; 6. Room Maid
Food and Beverage Department: 1. Chef-de-Cuisine; 2. Sous-Chef; 3. Chef-de-Partis; 4. Cook 5.Maitre_ d' -Hotel; 6. Chef-de-range; 7. Demi-Chef-de-Range; 8. Barternder
Accounting Department: 1. Chief Cashier; 2. Cash C1erk/Bill Clerk
Security Department: 1. Chef Security Officer; 2. Security Guard
Maintenance Department: 1. Mechanical Engineer; 2. Electrical Engineer; 3. Plumber; 4. Carpenter; 5. Cabinet Maker
To know about the set up of hotel industry i.e. various departments in a hotel is a must for those interested in a career in hotel and catering industry. Broadly-speaking the set up of a hotel consists of seven main departments; viz. Front Office, House Keeping, Food and Beverages, Accounting, Engineering and Security. A broad sketch of the functions performed by these departments is given below.

Front Office

Front office is like a show window of a hotel because it is the place where a guest or anyone having anything to do with the hotel would come to. It is important because it gives the proverbial 'first impression'. It is generally maintained to a very posh standard with nice sitting arrangements around the different counters decorated to suit different tastes. Important functions of receiving the guests, bookings, and allocation of accommodation, book keeping, handling correspondence, and preparing bills and keeping accounts of the guest services are handled at the Front Office. The department IS headed by Front Office Manager or executive house-keeper who supervises and co-ordinates the work. Then, there are assistant manager, lobby executive, front office supervisor, information assistant, receptionist, bell captain, bell boy, doorman, etc. to perform their assigned roles.

House Keeping

The work of keeping the hotel, the rooms, the bars, the restaruants etc. clean and making it presentable to the guests and ensuring facilities and comfort to them is handled by this department. Those handling this department are Chief Executive House Keeper, Floor Supervisor, Room Attendants, Linen Supervisor, etc.

Accounting Department

As a number of transactions both cash and credit in terms of purchase of materials and availing of services and offering of services to the guests are involved, there is a Finance or Accounting department to look after all these functions. Accounting or finance department is provided in every standard hotel. Professionals like Cash, Cost and Works Accountants and others belonging to financial and commerce side are given higher positions in this department. This department also compiles information required for budgeting, pricing of food and services, etc. Chief Cashier also ensures safe custody of guests, valuables deposited with him. The guests are advised not to keep their valuables and cash in the room.

Security Department

To provide security to the guests, and their belongings, and- to the hotel itself are the main functions of this department. Chief Security Officer is entrusted with the management, supervision and coordination of the entire staff working in this, particular department. Security Officers/Guards are usually retired armed personnel. They have a distinct uniform. They work in shifts and look after assigned areas of the hotel premises.

 

To ensure regular and proper maintenance of the hotel building and various machines installed in its premises so that the hotel functions smoothly an Engineering or Maintenance department is also attached to the hotel. Qualified engineers are appointed for this work. They are supported by necessary staff in the electrical and mechanical departments. The engineers look after the boilers, hot water supply, air-conditioning, plumbing etc.Electricians ensure that the electrical appliances and gadgets are perfectly in order.

Prominent Institutes

Andhra Pradesh
•    Blooms College of Hotel Management & Catering Technology, Hyderabad 500008 (Osmania Univ.)
•    Institute of Hotel Management, Hyderabad 500007 (A.P.)
•    Niraj College of Hotel Management & Catering Technology' Hyderabad 500016 (A.P.)
•    Regency College of Hotel Management and Catering Technology' Hyderabad 500034
•    Shri Shakti College of Hotel Management, Hyderabad 500016 (AP.) offers 3-year Diploma in HM & CT.
•    Sri Padmavathi Women's Polytechnic, Tirupati Chitioor Dist. 517502 (Approved by AICTE) (Pvt.) offer Diploma in HM & CT.
•    Siddhartha Institute of Hotel Management & Catering Technology, Vijayawada, Krishna District 520010 (AP.)
•    Sri Venkateswara Institute of Hotel Mgmt. and Catering Tech., Tirupati 517501 offers 3-year Diploma in HM & CT.

Assam

•    Institute of Hotel Management, Shillong 793001 (Assam)
•    Institute of Hotel Management, Guwahati 781005 (Assam)
Bihar
•    Indian Institute of Business Management, Budha Marg, Patna 800001
•    Indian Institute of Science & Management (IISM), Department of Hotel Management, IISM Campus, Institutional Area, Pundag, Ranchi 83400
•    Institute of Hotel Management, Near Ramashish Chowk, Opp. State Circuit House Hazipur, Vaishali (Bihar)
•    Magadh University, College of Hotel, Hospitality and Tourism Management, Bodh Gaya (Bihar)
•    Shanti Sew a Samiti's Indian Institute of Hotel Mgmt., 11, LAS. Colony, Kidwaipuri, Patna 800001

Chandigarh

•    Chandigarh Institute of Hotel Management, Sector 42-D, Chandigarh (Website: www.cihmct.com)
•    North India Institute of Hotel Management, North Park Complex, Near Ghagghar Bridge, Panchkula 134109 (Near Chandigarh)

Delhi

•    Ashok Institute of Hospitality & Tourism Management, C-12/A, Qutab Institutional Area, New Delhi 110016 (Website: www.theashokgroup.com) (Affiliated to Guru Gobind Singh Indraprastha University)
•    Delhi Institute of Hotel Management & Catering Technology, Behind Lady Sri Ram College, Lajpat Nagar IV, New Delhi 110024 (Ph: 011¬26435883/26422174, Fax: 26214812/20)
•    Fairfield Institute of Management & Technology, FIMT Campus Near Oberai Farm, Kapashera, New Delhi. 110037 (Website: www.fimtindia.com) offers B.5c. in Hotel Management, Catering & Tourism. Also offers BSc. in Food Technology.
•    Guru Gobind Singh Indraprastha University (GGSIP UNIVERSITY) Details are already mentioned in Prominent section.
•    Indira Gandhi National Open University (IGNOU), Maidan Garhi New Delhi 110068 (Website: www.ignou.ac.in)
•    IITC, 6-C, Atmaram House, 1 Tolstoy Marg, New Delhi 110001, (Ph: 23312427,• 23312510, 23313089, Email: iitcdl@bol.net.in. Website: www.iitcworld.com)
•    International Institute of Culinary Arts (IICA), Daryacha, 39- Hauz Khas Village, New Delhi 110016 (Website: www.chefiica.com)
•    RM. Institute of Hotel Management, N-13 Sainik Farms New Delhi.
•    S.R.M. Institute of Hotel Management, Mathura Road, New Delhi 110065.
•    UEI Global, Block-C, 5th floor, Vikas Surya Mall, Mangalam place, Sector 3, Rohini,New Delhi 110085 (Website: www.ueiglobal)

Gujarat

•    Vivekanand Institute of Hotel & Tourism Management, Rajkot

 

•    Ansal Institute of Technology (AIT), Sector 55, Gurgaon 122003 (Har.) (Website: www.aitgurgaon.org)
•    Institute of Hotel Management, Catering and Nutrition, (Department of Tourism), Panipat (Har.)
•    Institute for International Management and Technology, #336, Udyog Vihar IV, Gurgaon 122001 (Har.) (Website: www.iimtbu.ac.in)
•    Manav Rachna International University (Faculty of Applied Sciences), Administrative Headquarters: SE/1-A, BP, N.I.T. Faridabad (Har.) (Website www.mriu.edu.in)
•    North India Institute of Hotel Management, North Park Complex, Near Ghagghar Bridge, Panchkula 134109 (Near Chandigarh)
•    Vatel-Oberoi & Oberoi, A23/21 DLF-I, Gurgaon 122002 (Har) (Website www.vatel.fr)

Himachal Pradesh

•    Institute of Hotel Management, Catering & Nutrition, Kufri, Shimla 171012 offers 3-year Diploma in Hotel Management.

 

•    Institute of Hotel Management Catering & Nutrition, Bathinda (Ph.) (Affiliated to NCHMCT, Noida)
Rajasthan
•    Maharishi Arvind Institute of Science and Management, Bharati Path, Ambabari Circle, Ambabari, Jaipur  12 (Raj.)

Uttar Pradesh

•    Amarpali Institute of Hotel Management, Civil Lines, Nainital Road,Haldwani (Approved by AICTE)
•    Ch. Charan Singh University, Meerut offers 4-year Bachelor's Degree programme in H.M. in its affiliated institutes.
•    Govt. Institute of Hotel Management & Catering, Dehradun, Govt Institute of Hotel Management & Catering, Almora and Institute of Hotel Management & Catering Technology, Meerut Cantt
•    Graduate School of Business & Administration (GSBA), Opp. AU Centre, R-12/8, Raj Nagar, Post Box No.5, Ghaziabad 201001 (U.P)
•    Himalayan Institute of Technology, Dehradun
•    Indian Institute of Management & Technology, Dehradun 248009
•    Institute of Hotel Management, Catering Technology & Applied Nutrition, The Mall, Meerut Cantt. 250001
•    J. P. Institute of Hotel Management & Catering Technology (Approved by AICTE and C.C.S University), Meerut 250001 (U.P.)
•    International Institute of Management & Technology, Meerut Cantt (U.P). (Recognised by AICTE and V.B.s. University)
•    Ram Institute of Hotel Management & Catering Technology, Dehradun.

Uttarakhand

•    Institute of Business & Hotel Management, 7/1, Old Survey Road, Dehradun 248001 (Utt.) (Website: www.ibhmworld.com)